About the Role
Jump is looking for a Revenue Operations Manager to support both Marketing, Sales, and Customer Success by optimizing revenue processes, implementing marketing analytics, and ensuring seamless lead tracking and pipeline management. This role will ensure that lead generation, tracking, and sales enablement efforts are data-driven, automated, and optimized for conversion.
The ideal candidate is a technical problem solver with experience in CRM, automation, analytics, and Salesforce administration. You’ll work closely with Marketing, Sales, Customer Success, and Product teams to ensure seamless lead flow, accurate tracking, and performance optimization across all revenue-generating channels. This role is critical in helping Jump scale its go-to-market efforts and maximize revenue opportunities.
What You’ll Do
Revenue Operations & Analytics
Manage and optimize the revenue operations tech stack, including Salesforce, GA4, marketing automation, and Calendly.
Serve as the Salesforce administrator, managing configurations, workflows, user permissions, and integrations to optimize sales and marketing operations.
Develop and maintain marketing,sales, and customer success performance dashboards to track pipeline velocity, GRR, NRR, conversion rates, CAC, LTV, and attribution.
Improve lead management and sales funnel efficiency, ensuring seamless tracking, nurturing, and handoff between marketing and sales.
Implement and optimize marketing analytics, including GA4 tracking, UTM parameters, event tracking, and attribution modeling.
Ensure data cleanliness and integrity across marketing and sales systems to support accurate reporting and decision-making.
Collaborate with finance to optimize spend through forecasting, revenue modeling, and pipeline analysis.
Work cross-functionally with sales, marketing, and customer success to optimize customer acquisition and retention strategies.
About You
You have 5+ years of experience in Revenue Operations, Marketing Analytics, Customer Success Operations or Sales Operations at a B2B SaaS or tech company.
You have experience managing CRM (Salesforce, HubSpot) and have worked as a Salesforce administrator or closely with Salesforce admins.
You are highly analytical, comfortable working with data, automation, and reporting tools.
You have strong experience with GA4, marketing analytics, lead tracking, and campaign attribution.
You are experienced in building dashboards and reports to provide insights for marketing and sales teams.
You understand lead flow processes and how to optimize marketing-to-sales handoff.
You’re detail-oriented and able to manage multiple projects across marketing, sales, and RevOps.
Bonus: Experience with BigQuery, SQL, Python, or API integrations for advanced automation and data analysis.
What You’ve Done
Served as a Salesforce administrator, configuring workflows, automations, and integrations to improve marketing and sales efficiency.
Implemented GA4 tracking, marketing analytics, and lead attribution models to improve decision-making.
Developed automated workflows to optimize the marketing and sales funnel.
Created dashboards to measure pipeline velocity, conversion rates, and campaign performance.
Worked closely with marketing, sales, and finance teams to streamline processes and drive revenue growth.
About Jump
Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI.
Jump was launched in 2023 by a team of experienced software entrepreneurs with backgrounds including Harvard, Stanford, Google, Divvy, Bill.com, WeWork, and other experience in big data, AI, and insurtech.
Jump’s product has been recognized with industry awards and by advisor networks as the leading product in its category, and is growing super fast.
Jump’s team values working super fast at a very high quality bar, trusting each other to show up and do what is in the best long term interest of our customers and team, relying on direct but kind communication with no drama, and quality of life.
We believe in building tight teams of highly capable people. Come and join us on our mission to transform the client and advisor experience with cutting edge AI technology, and help those who help safeguard the financial future of everyday people everywhere.
How to Apply
→ Apply at jumpapp.com/careers and email tobin@jumpapp.com and say hello - please include your LinkedIn link and resume.